You recently installed a new plugin, a new theme or made some changes
in the WordPress theme files, and you just see a blank page when you
visit your website. You can’t even login to dashboard, as it also shows a
blank white screen. What to do now? Fortunately, it can be fixed.
A blank screen means that there is some error in the PHP code on the
page that you are trying to display. This is normally caused by an
incompatible theme or plugin.
Start by deactivating all your plugins and check the site. If the
site is functional again, then it means that one of the plugin is
causing the issue. To find that plugin, activate them again one by one,
and check the site after activating each plugin. Once you find the
culprit plugin, use an alternate plugin that is compatible with your
current WordPress version.
Note: How to deactivate/activate plugins without logging into
WordPress dashboard? Login to your web server via FTP and rename the
folders of all the plugins, like by adding 1 to all the folder names.
This will automatically deactivate all the active plugins.
If deactivating all your plugins doesn’t help, then try switching to
the default theme. To do this, login to your web server via FTP and
rename the currently active theme. This will force the default theme to
be the active theme automatically.
Note 1: If your site is working fine but you get a blank page when
you try to access WordPress dashboard, and none of the above methods
work, then try renaming index.php file present in wordpress plugins
directory to index.html.
Note 2: If you see a blank page only when accessing a particular part
of your website like pages, archives etc then this is certainly because
of an incompatible theme. In this case, there is no need to deactivate
the plugins, simply force swicth to default theme and contact the theme
developer for a resolution.
Note 3: If nothing works, you can hire a WordPress expert to look into the issue.
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